Returns & Refunds

Faulty products

We pride ourselves on our high quality, if a product is faulty please let us know and we will provide a replacement.

Changed your mind?

If you change your mind about your purchase or an online order, please inform us as soon as you can as we may still be able to cancel the order without any problems.

All products that are returned must be in their original condition (not used, nailed, sawn or defaced in any way) and we will charge a 25% restocking fee. If you want to return products that have been delivered, please get in touch to arrange a collection. Returns by collection will be subject to a 25% restocking fee plus a collection charge.